Need answers to your questions? Here's a great place to start.

275977052

You will be asked to share the following information: Social Security Number, Driver's license or Government Photo ID, Full Name, Proof of Address, Date of Birth.

Please use our secured form to update any personal contact information or stop into any branch location.

We work hard to protect your FirstCCU debit card from fraud and suspicious transactions. Please call 608-362-9077 to speak with a FirstCCU employee.

Regulation D is a government regulation which allows for six (6) electronic transfers, checks, and withdrawals from a savings account in any given month. A $3.00 fee will be charged for each item over 6.

The payment will be processed on the date you have selected unless it lands on a weekend or Federal Holiday. Then it will be processed the following business day.

To activate and set a pin, call 800-290-7893

Set up Account Alerts through Online Banking. Get notified instantly when deposits hit, large withdrawals occur, or when your balance goes above/below a certain amount.  Please use our Step-by-Step Guide for directions.

Tax forms will be available through Online Banking. Simply login and click on any account listed. Then click 'documents' from the account details page.

Please use the step-by-step guide to enroll in Online Banking.

FirstCCU will never ask you for a code, PIN, or password over the phone, email, text, or messaging. If you are ever asked, please hang up and call 608-362-9077 to talk to FirstCCU directly.

Sign into Online Banking then select Accounts --> choose Account --> Details

Sign into Online Banking then select Accounts --> choose Account --> Details

Mistakes happen…and that’s ok because you have an overdraft safety net!  View our Overdraft Coverage page for more information.

Stop into any branch or call 608-313-8900 to cancel a check or automatic payment.  We can not cancel or stop card transactions.

Please call 608-313-8900 to inform our team of the error and request a refund.

The availability of your deposit can depend on factors such as how the deposit is made, the amount of the deposit, and your account history. Deposits made at an ATM, cash or check, could take at least 2 days to be available. Any cash deposits made at a FirstCCU location will be available immediately. Please see our Truth-in-Savings for more details. 

Sign into Online Banking --> Dashboard - Card Management section --> choose Account --> Report lost/stolen

As a FirstCCU member, you can use any of our coin counting machines for FREE! Exchange your coins for cash or deposit directly into your account.

First Community Credit Union is a member-owned financial co-op serving nine full-service branch locations in Beloit, Janesville, and Monroe, Wisconsin and Freeport, Rockford, Belvidere, and Roscoe, Illinois.

FirstCCU has been here for over 90 years, we're still local and always member-owned.