FirstCCU offers live chat support for our members to use during business hours. Live chat connects you with the same representatives you would receive from our Call Center.
Chat is great for questions or requests related to your existing accounts: Loan payments, balance inquiries, unauthorized transactions, online banking assistance, and more!
To access Live Chat from your mobile device, log into the FirstCCU Mobile App.
Click the Message Icon on the Dashboard or Click Menu dropdown (3 Lines) –> Support --> Start a Conversation
Chat Support is available during business hours.
If you experience issues with live chat, please call our call center at 608-362-9077